Frequently Asked Questions
Email Settings
Last Updated 5 years ago
These are the general email settings which should work on any device when used in conjunction with a valid username and password:
Secure SSL/TLS Settings (Recommended)
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Username: Your email address
Password: Your email address password
Incoming Server: server.gocreations.co.uk (replace server with the name of your server)
Ports:
Outgoing Server: server.gocreations.co.uk (replace server with the name of your server)
Ports:
You MUST use the servers domain when using SSL/TLS or you will get an SSL warning.
Non-SSL Settings (NOT Recommended)
=====================================
Username: Your email address
Password: Your email address password
Incoming Server: mail.yourdomain.com
Ports:
Ports:
Notes:
Secure SSL/TLS Settings (Recommended)
=====================================
Username: Your email address
Password: Your email address password
Incoming Server: server.gocreations.co.uk (replace server with the name of your server)
Ports:
- IMAP: Port 993
- POP3: Port 995
Outgoing Server: server.gocreations.co.uk (replace server with the name of your server)
Ports:
- SMTP: Port 465 or 587
You MUST use the servers domain when using SSL/TLS or you will get an SSL warning.
Non-SSL Settings (NOT Recommended)
=====================================
Username: Your email address
Password: Your email address password
Incoming Server: mail.yourdomain.com
Ports:
- IMAP: Port 143
- POP3: Port 110
Ports:
- SMTP: Port 25
Notes:
- IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
- POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
- Outgoing mail is sent using SMTP.
- We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.
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