Frequently Asked Questions

Accessing SSH or MySQL
Last Updated 3 years ago
Direct access to SSH and MySQL is blocked by our firewall to your VPS server which for some customers causes a problem. If you need access to either or both of these services we have a couple of solutions for you.

  1. If you have a fixed IP address at your location then we can allow unrestricted access from this IP to your VPS server. This will allow you to login using SSH (Putty) or access your MySQL databases using desktop client software like SQLyog.
  2. If you don't have a fixed IP or you sometimes work away from your office then we offer a private connection over our VPN service. This allows you to connect to your server securely regardless of where you're connecting from.
Both of the above options are available on request and are both free of charge to Managed VPS and Server customers.

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